Professional Keynote Speaker Laurie Guest: The Secrets to Delivering Exceptional Customer Experiences

The Ottawa Area Chamber is excited to join together with the Illinois Valley Area Chamber, the Mendota Area Chamber, the Princeton Area Chamber, and the Streator Area Chamber to host an incredible opportunity for our members!

On Tuesday, January 10th, professional keynote speaker Laurie Guest will be presenting her Secrets to Delivering Exceptional Customer Experiences at the Grand Bear Lodge Conference Center in North Utica, IL. 

Laurie Guest is a speaker with decades of experience in customer service excellence. Her book The 10¢ Decision: How Small Change Pays Off Big compiles Laurie Guest's lessons from more than three decades as a customer service expert to help your business grow and make immediate, positive changes in your customer service delivery.

A Midwest farmer's daughter, Laurie learned to master the art of customer engagement at just 9 years old, selling more sweet corn than her competition. Today, her sought-after keynote programs on delivering exceptional customer service experiences —as informative as they are entertaining —have helped thousands of leaders and teams across a variety of industries.

Laurie's programs reveal the customer service essentials that everyone on the team, from CEOs to front-line staff, must know to stand out in the marketplace. Delivered in her signature relatable style, a keynote program from Laurie is certain to be a valuable, memorable experience for everyone.

To show our appreciation for our members, tickets to this program are only $25.00 for members of the Ottawa Area Chamber or any other participating chambers. The general admission fee for all non-Chamber members is $40.00. 

By attending this program, you will get 3 hours of expert advice and tips on how to take a practical, action-oriented response to staff development and customer service that will positively impact your bottom line and your career, and take you to the next level professionally. Coffee and doughnuts will also be provided. 

Space is limited to only 150 seats total, so don't delay and get your tickets today!

If you have any questions, please send us an email at info@ottawachamberillinois.com or give us a call at 815-343-7624.